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Deleting & Reinstalling Hive

To perform a fresh installation of the Hive application, follow these steps to ensure a clean setup.

Updated over a week ago

Step 1: Quit Hive Agent

On the computer running the Hive Agent:

  • Mac: Locate the Hive icon in the status bar (top right). Right-click on the icon and select “Quit Hive Agent.”

  • Windows: Locate the Hive icon in the taskbar (bottom right). Right-click on the icon and select “Quit Hive Agent.”

Step 2: Uninstall the Previous Version

Remove the existing Hive application from your operating system:

  • Mac: Drag the Hive application from the Applications folder to the Trash.

  • Windows: Use the Add or Remove Programs feature in the Control Panel to uninstall Hive.

Step 3: Remove Directory and Contents

After uninstalling the application, delete the remaining Hive directory to ensure no residual files are left behind:

Mac:

Navigate to the following location and delete the folder:

/Users/<username>/Library/Application Support/Hive

Windows:

Navigate to the following location and delete the folder:

C:\Users\<username>\AppData\Roaming\Hive

Step 4: Install Hive

After completing the steps above, you can proceed with a fresh installation of Hive. Refer to the Getting Started Guide for detailed installation instructions.

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