Hive

Follow this guide to set up your account, link your devices, and get started using the platform.

Getting Started

Download Hive

This help desk article outlines the system requirements and performance expectations for running the agent on your devices.

System Requirements

To perform a fresh installation of the Hive application, follow these steps to ensure a clean setup.

Deleting & Reinstalling Hive

Linking a Bridge

Linking your Hardware, Software, and Cloud Instances

Connections

Accepting Studio Invitations

Creating & Managing an Organization

Creating and Switching Studios

Updating Studio & Organization Settings

Inviting a user to your Studio

Setting User Expiration

Roles & Permissions

Create & Manage Organizations, Studios, Users, and invitations.

Organization & Studio Administration

Local Mode & Cloud Mode

Local Mode vs. Cloud Mode: Compare & Contrast

Local & Cloud mode, Recording, Output, and more

Local & Cloud Data Management

Create a custom design with text, images, and links

Go To Hive Studio

Find answers and get help from Intercom Support and Community Experts

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