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Advanced Settings Deep Dive – Hive Connections

Understand and manage the Hive Connection settings to optimize video signal quality, network performance, and driver configuration.


Overview

The Hive Connection tab within Advanced Settings is your window into the performance and configuration of each video source within your Hive. This panel offers detailed monitoring of how each source is sending and receiving video data across your network or cloud environment, including:

  • Quality Scores for real-time stream health

  • Resolution, bitrate, and frame rate (FPS)

  • Protocol type, such as RTSP or NDI

  • Driver configurations tied to the video stream

  • And insight into network upload and download dynamics


Step-by-Step Guide to Accessing Hive Connections

  1. Launch Hive and sign into your desired organization and studio.

  2. Navigate to the Source Tray and click on the video source you want to inspect.

  3. Click the cogwheel icon in the lower-right corner of the source tile to enter Advanced Settings, OR right-click on a source in the source tray to open advanced settings.

  4. In the Advanced Settings window, click the "Hive Connection" tab at the top.

From here, you'll see these key sub-tabs:

  • Monitoring

  • Video

  • Control

  • Driver, depending on your source and device type


1. Monitoring Tab – Real-Time Connection Health

Sending vs. Receiving

  • Sending refers to how your source is transmitting video from the local device to the Hive Cloud or another destination.

  • Receiving reflects how Hive is pulling the stream in for local preview or processing.

Sending is more critical than receiving, especially for remote access or cloud-based collaboration.

Quality Score

Hive assigns a Quality Score (typically 0.0 to 5.0) based on stream health.

Score

Meaning

4.2 – 5.0

Very Good – Stable connection

3.6 – 4.2

Marginally Acceptable – Monitor closely

Below 3.6

Poor – Likely needs troubleshooting

Below 3.0

Critical – Potential for black frames

2. Video Tab – Configuration Details

  • Resolution: 1080p, 720p, 4K, etc.

  • Bitrate: kbps or Mbps

  • FPS (Frames Per Second): 30fps, 60fps, etc.

Higher FPS is smoother for motion but demands more bandwidth.


3. Control Tab – Command Protocols and Interface

  • Control Type — VISCA over IP, HTTP, or No Control

  • Target IP Address — where commands are being sent

  • Net Protocol — TCP or UDP

  • Port Configuration — which control port is active

  • Connection Status — live or inactive

4. Driver Tab – Device-Specific Controls

  • Camera Brand

  • Camera Model

  • Camera Nickname

If you're using a supported camera, Hive preloads driver logic built in collaboration with manufacturers.


Sending vs. Receiving – Why Upload Matters Most

  • Sending (Upload): Determines how clearly your bridge can transmit to the cloud or remote users.

  • Receiving (Download): Affects local preview and operator experience.

If your sending quality score drops below 3.6, prioritize this for troubleshooting.


FAQs

1. What if my quality score keeps dipping below 4.0? This indicates slight instability. Try reducing resolution or bitrate.

2. Can I manually change resolution or bitrate? These are determined by your video source and its driver.

3. Does Hive compress the stream after ingest? No.

4. Can I use Hive Connection info to diagnose RTSP issues? Yes.


Use Cases

1. Monitoring Remote PTZ Cameras — Ensure you're consistently sending above 4.2 quality.

2. Diagnosing RTSP Camera Latency — Compare sending bitrate and FPS.

3. Verifying Proper Driver Selection — Check the Driver tab.

4. Balancing Quality and Bandwidth — Use the Video tab to reduce resolution or bitrate selectively.

5. Troubleshooting IP Control Drops on a VLAN — Check the Control tab.

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