What's a Bridge?
The Bridge, built into the Desktop app, connects your Studio directly to your local network. It enables you to discover, control, and receive video from network-connected cameras. Once linked, you can remotely manage these devices anytime using the browser or desktop app.
Linking Your Bridge
Begin Linking: Click "Link a Bridge" in the center of the interface to open the Bridge tray.
Search for Devices: The system will scan for available Bridges to be linked.
Link Your Computer: Select "Link Device" to set your computer as the Bridge. This will then link and restart your Studio. Once complete, your Studio will push a notification letting you know the link was successful.
Managing Linked Devices
View Linked Devices: After linking, you can view all linked devices by accessing the bridge tray.
Unlink or Restart: Options to restart or unlink the device will be available in the bridge tray.
View Metrics: You can also view performance metrics related to the bridge.
Handling Offline and Reconnecting States
Offline Notification: If your bridge goes offline, you will receive a notification within the app.
Reconnect: The app will attempt to reconnect automatically. If unsuccessful, you'll need to troubleshoot your network or restart the bridge.
Updating Bridge Software
Update Notification: When a new update is available, the app will notify you.
Initiate Update: Click "Update Driver" to begin the update process. The bridge will temporarily go offline during the update.
Completion: Once the update is complete, the bridge will reconnect automatically.
Troubleshooting Linking Errors
Error Notification: If the bridge fails to link, an error message will be displayed.
Retry Linking: Click "Try Again" to repeat the linking process. Ensure that your network connection is stable.
Limitations/Restrictions
Single Bridge per Studio: Currently, only one bridge per studio is supported, though future updates may enable multiple bridge support.
Web Browser Limitations: Linking bridges is only possible through the Electron app, not through the web interface.
Network Dependence: The computer must be on the same network as other devices for successful linking and operation.
Tips and Best Practices
Keep Software Updated: Regularly update the Native app and your bridge firmware to ensure optimal performance.
Use the Same Network: Make sure all devices are on the same local network during the linking process to avoid connection issues.
FAQs
Why can't I link my bridge on the web version?
The linking feature is only available on the Electron app due to technical constraints and the need for direct network access.
What happens if my bridge goes offline?
The app will automatically try to reconnect. If it fails, check your network and restart the bridge.
Can I link multiple bridges to one studio?
Not currently. The feature supports only one bridge per studio, though future updates may introduce multi-bridge support.
How do I update my bridge?
When an update is available, you will be notified in the app. Follow the prompts to update the bridge software.
What should I do if linking fails?
Ensure your network connection is stable and try linking again. If problems persist, consult the troubleshooting section of the app.