Activating a Promo Code
Access Your Billing Section: Log into your account and navigate to the billing section. This can be found using the profile dropdown in the top right corner of your Studio, and clicking the Billing section.
Select Your Plan: Press the “Change Plan” or "Upgrade Plan" button to view available plans, and select the plan that fits your needs. If you have a promo code that corresponds to a specific plan or billing cycle (monthly or yearly), make sure to select that plan.
Enter Your Promo Code: Once you've selected the appropriate plan, you will see a checkout window appear. Look for the promo code field on the checkout page, and enter your promo code here.
Apply the Promo Code: After entering the code, press “Apply” to see the discount reflected in your billing summary. Please note, you must have a credit card on file to proceed, even if the promo code covers the full cost of the plan.
Limitations/Restrictions
Promo codes and licenses are specific to certain plans and cannot be applied to others. Double-check your promo code or license to ensure it matches the plan you are trying to activate.
A credit card must be on file to activate any plan, including those with promo codes or third-party licenses, due to potential overages.
FAQs
Q: What should I do if my promo code isn’t working?
A: Ensure the promo code matches the plan you're selecting. If issues persist, contact support for assistance.
Q: Can I use a promo code for any plan?
A: No, promo codes are specific to the plans they were issued for. Ensure you're selecting the correct plan when trying to use a promo code.
Q: Do I need to enter my payment details if my promo code covers the full cost of the plan?
A: Yes, a credit card is required on file to cover any potential overages, even if the plan’s cost is fully covered by the promo code.
Q: How do I find out about promotional codes?
A: Promo codes may be distributed through newsletters, partner promotions, or third-party resellers. Keep an eye on these channels for new offers.
Q: What happens when my promotional period ends?
A: Unless cancelled, your subscription will continue at the standard rate for the plan you selected. Ensure to review your subscription details regularly.