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Security

Safeguarding your Studio's real-time data and user information is our top priority.

Updated over 3 weeks ago

Built for Security

We crafted our infrastructure with security at its core from the very first line of code. Safeguarding your Studio's real-time data and user information is our top priority.

Passwords & MFA

  • Complex passwords with multiple special characters are required for all accounts.

  • Passwords are irreversibly hashed and salted using industry best practices before being stored in our database.

  • Each user has the option to use two-factor authentication to further secure their account.

  • Organization Administrators can enforce 2FA for all users with access to their Organizations and Studios.

User Management

  • Users can only receive invitations to join a studio from an Admin. Other roles such as Producer and Viewer, cannot invite potentially unwanted users into the studio.

  • Admins can easily delete, manage and set expirations for user access to a studio.

  • Expiring invitations allow you to automatically disable Studio access for users at a specific date and time.

Transport Encryption & Data Storage

  • All access to the Studio, or the Cloud Platform are encrypted using HTTPS.

  • Media connections are established using 256-bit TLS encryption and media streams are encrypted with at least AES-128.

  • All data at rest is encrypted with AES-256.

  • Any retained video stream analytics data and logging is encrypted at rest utilizing AES-256.

  • Asset Storage such as Preset Thumbnails, User Profile Photos, and Recordings are Stored on AWS S3 and are encrypted at rest utilizing AES-256 as well as transferred using HTTPS.

Cloud Infrastructure and Isolation

  • We use an ultra-resilient, multi-cloud infrastructure. Underlying providers were selected for industry-leading security and data protection policies.

  • Critical infrastructure such as databases are protected behind a firewall and a bastion preventing remote access without secure access.

  • Database and Application Runtimes are managed by Amazon and auto patched to ensure up to date security patches.

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